1. Introduction 


Your privacy is important to us. Takuratech (Pty) Ltd respects your right to privacy and complies with the Protection of Personal Information Act (POPIA), 4 of 2013. This policy explains what personal information we collect, why we collect it, how we use it, and what rights you have.

By using our website or services, you agree to the practices described in this policy.


2. Information we collect


We collect and process personal information that you provide to us or that we collect automatically when you use our website. This may include:


  • Identity information: name, surname, company name.
  • Contact information: email address, phone number, physical or postal address.
  • Technical information: IP address, browser type, device information, cookies.
  • Usage information: pages visited, time spent on site, preferences.
  • Service information: details you provide when making enquiries, purchases, or support requests.

3. How we collect information


  • Directly from you: when you contact us, complete forms, request services, or communicate with us.
  • Automatically: through cookies and analytics tools when you use our website.
  • From third parties: where you have given consent for your information to be shared with us.

4. Why we use your information


We process personal information for the following purposes:


• To provide and improve our products and services.

• To respond to enquiries, requests, or support needs.

• To personalise your website experience.

• To conduct analytics and monitor website performance.

• To comply with legal and regulatory requirements.

• To send marketing or promotional information (only if you have consented).


5. Cookies and tracking


Our website uses cookies and similar technologies to improve functionality, analyse traffic, and provide marketing insights.

• Essential cookies are required for the website to function.

• Analytics cookies help us understand how visitors use our website.

• Marketing cookies may be used for advertising and remarketing.

You can manage or disable cookies through your browser settings. Non-essential cookies will only be used with your consent. See our Cookie Policy for more detail.


6. Legal basis for processing


We process personal information based on one or more of the following lawful grounds:

• Your consent (e.g. accepting marketing cookies).

• Contractual necessity (e.g. providing services you requested).

• Legal obligation (e.g. complying with tax or regulatory laws).

• Legitimate interest (e.g. improving our services, ensuring IT security).


7. How we protect your information


We use appropriate technical and organisational measures to protect your personal information against loss, theft, unauthorised access, disclosure, copying, or modification.


8. Sharing your information


We do not sell or rent personal information. We may share your information only with:

• Service providers who assist us in delivering our services (under strict confidentiality agreements).

• Regulators or authorities where required by law.

• Third parties with your consent.


9. Data retention


We only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.


10. Your rights under POPIA


You have the right to:

• Request access to the personal information we hold about you.

• Request correction or deletion of your information.

• Object to our processing of your information.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the Information Regulator of South Africa (complaints.IR@justice.gov.za)


11. Contact us


If you have any questions or wish to exercise your rights under this policy, please contact us:

Takuratech (Pty) Ltd

Email: privacy@takuratech.co.za

Phone: 0878221145

Address: 1252 Kirkby Street, Queenswood, Pretoria


12. Changes to this policy


IWe may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.