Introduction
Takuratech (“we”, “our”, “us”) respects your privacy and is committed to protecting personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect and process the following information:
- Personal details: name, email, phone number, business details you provide when contacting us, requesting support, or signing a contract.
- Service-related data: account details, technical logs, and information required to provide IT support.
- Website usage data: IP address, browser type, pages visited, and device information collected automatically.
- Cookies: small data files placed on your device to improve user experience, analytics, and functionality.
How We Use Your Information
We process personal information to:
- Provide and manage IT services and support.
- Respond to inquiries, quotes, or contract requests.
- Improve website functionality and security.
- Maintain business records and comply with legal obligations.
- Communicate with you about updates, services, and contract matters.
Cookies & Tracking Technologies
- Essential cookies: required for the site to function properly.
- Analytics cookies: help us understand how visitors use the site (only with consent).
- Preference cookies: remember your settings and improve usability.
You may disable cookies in your browser settings, though some site functions may not work properly.
Data Sharing
We do not sell or rent your personal information. We may share data with:
- Trusted third-party service providers (e.g., hosting, analytics, payment processors).
- Legal authorities, if required by law or to protect our rights.
All third parties must safeguard your information in compliance with POPIA.
Data Retention & Security
We keep personal data only as long as necessary for business or legal purposes. We use appropriate security measures (encryption, access controls, monitoring) to protect data but cannot guarantee complete security.
Your Rights
Under POPIA, you may request to:
- Access your personal information.
- Correct or update inaccurate data.
- Request deletion of data (subject to legal and contractual obligations).
- Withdraw consent for processing (where applicable).
Requests can be sent to privacy@takuratech.co.za
Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have questions about this Privacy Policy or how your data is processed, contact us at:
Email: privacy@takuratech.co.za
Phone: 0878221145
Address: 1252 Kirkby Street, Queenswood, Pretoria
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