Business IT Support Services

Business IT Support Pretoria


Business IT Support Pretoria services from Takuratech help local businesses reduce downtime,
improve cybersecurity, and keep employees productive. Our managed IT support plans include
Microsoft 365 support, device monitoring, helpdesk assistance, cybersecurity protection,
patch management and proactive maintenance.

Business IT Support Services for Pretoria SMEs

Takura Tech provides proactive Business IT Support for small and medium-sized businesses throughout Pretoria and Gauteng. Our managed IT services are designed to reduce downtime, improve cybersecurity, and ensure your users remain productive.

Rather than waiting for technology issues to disrupt business operations, our team continuously monitors your devices, applies security updates, assists users remotely, and helps protect your organisation from cybersecurity threats.

Why Businesses Choose Takura Tech

  • ✅ Unlimited remote IT support
  • ✅ Proactive device monitoring
  • ✅ Microsoft 365 support and administration
  • ✅ Managed cybersecurity protection
  • ✅ Predictable monthly IT costs
  • ✅ Fast response times
  • ✅ Local South African support

Why Choose Takura Tech for Business IT Support Pretoria?

Our Business IT Support Pretoria solutions provide proactive monitoring, rapid response times and predictable monthly costs. We help businesses reduce downtime, improve security and ensure employees remain productive. From Microsoft 365 support to device management and cybersecurity, our team serves as an extension of your business.

Microsoft 365 Support and Administration

Every Business IT Support Pretoria plan includes assistance with Microsoft 365. We help businesses manage user accounts, email security, licensing, SharePoint, Teams and OneDrive, ensuring staff can work securely from anywhere.

 

What's Included in Our Business IT Support Plans


Feature Business Care Secure Ops Enterprise Flex
Remote IT Support ✅ Unlimited (Business Hours) ✅ Unlimited (Priority) ✅ Unlimited (Priority)
Helpdesk Support ✅ ✅ ✅
Device Monitoring ✅ ✅ ✅
Patch Management ✅ ✅ ✅
Microsoft 365 Support ✅ Basic ✅ Full Support ✅ Full Support
Managed Antivirus ✅ ✅ Advanced ✅ Advanced
Email Security ❌ ✅ ✅
Backup Monitoring ❌ ✅ ✅
Network Management ❌ ✅ ✅ Advanced
Vendor Management ❌ ❌ ✅
IT Strategy Reviews ❌ Quarterly Monthly
Ideal For Small Businesses Growing SMEs Medium Businesses


Choose Your Business Plan

Business care

R450

/user/month 

For SMEs needing reliable IT support & security essentials
what you get
  • Unlimited remote/online support (Business hours)
  • Device monitoring & patch management
  • Antivirus (included)
  • Monthly system health reports
  • No onsite visits (ad-hoc billed at R600/hr)
  • Backup not included (add-on)
get started

secure ops

R650

/user/month/(security-focused)

  • Contract Based
  • Terms and Conditions Apply
For SMEs needing stronger compliance & security coverage
what you get
  • Everything in Business Care
  • 1x onsite visit per month (light touch)
  • EDR/next-gen AV (advanced protection)
  • Email security & phishing protection
  • Security policies & compliance enforcement
  • Quarterly security review
get started

enterprise flex

R850

/user/month/(premium, hybrid)

  • Contract Based
  • Terms and Conditions Apply

For companies requiring full IT management
what you get
  • Everything in Secure Ops
  • 4x onsite visit per month (more hands-on support)
  • EDR/next-gen AV (advanced protection)
  • Priority SLA (faster response times)
  • Compliance & regulatory reporting (POPIA, ISO, NIST-lite)
  • Cloud app monitoring (Microsoft 365, Google Workspace)
  • Optional: vCIO services (strategic IT planning)
get started

ad-hoc Server support

R950

/hour


  •
  • Terms and Conditions Apply
For Businesses Running Onsite Servers
What Services Are Offered
  • Server Deployment & Configuration (Windows, File, App, and Domain Controllers)
  • Active Directory Design & Management (Users, Groups, GPOs, DNS Integration)
  • Patch & Update Management (OS and Firmware Maintenance)
  • Backup & Disaster Recovery (Onsite and Cloud Solutions)
  • Performance & Capacity Monitoring (CPU, Memory, Disk, Network Health)
  • Security Hardening & Compliance Reporting (POPIA, ISO, NIST-lite)
  • Priority SLA (Faster Response and Resolution Times)
  • Priority SLA (Faster Response and Resolution Times)
  • Optional: VCIO Services (Infrastructure Strategy and Planning)
get started

AD-HOC PC/USER SUPPORT

R750

/hour

  • Terms and Conditions Apply




For Companies Requiring On-Demand End-User IT Assistance

What Services Are Offered
  • Workstation Setup & Configuration
  • Software Installation & Troubleshooting
  • Email & Account Configuration
  • Printer & Peripheral Setup
  • Network Connectivity Troubleshooting
  • Patch & Antivirus Management
  • User Access & Permissions Support
  • Performance Optimization & Cleanup
  • Remote & Onsite Support Options
  • Optional: Hardware Replacement & Upgrade Assistance
get started

Your Heading

Reliable Business IT Support Pretoria Companies Can Trust

Our Business IT Support Pretoria services are designed to help organisations reduce downtime, improve cybersecurity and maintain productivity. From Microsoft 365 administration and endpoint security to proactive monitoring and helpdesk support, Takura Tech delivers reliable IT solutions tailored to the needs of modern businesses.

Learn more about our Microsoft 365 Support services.

For residential customers, view our Home IT Support services.

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